| 37049747 |
Inquiry related delivery from suk**** |
suk******* |
2019-11-30 |
Answered |
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Hi seller, item will be deliver using box or plastic packaging? |
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[Re] Inquiry related delivery from suk****
plasitc packaging. |
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| 36773589 |
Inquiry for the item from qia**** |
qia******* |
2019-10-30 |
Unanswered |
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Hi seller, i still have not receive my items. My Order no. 305336928. Pls help to check. Thank you. |
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| 36734053 |
Inquiry for the item from iri**** |
iri******* |
2019-10-24 |
Answered |
| |
Hi, you don't have sale today? Thanks |
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[Re] Inquiry for the item from iri****
Hi, please wait for tomorrow. We are finalising some deals for tomorrow. Thank you! |
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[Re] Inquiry for the item from iri****
Ok great, thanks so much :) |
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[Re] Inquiry for the item from iri****
No problem, cheers! |
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| 36635293 |
Inquiry for the item from 234**** |
hui******* |
2019-10-12 |
Answered |
| |
Hi, do u have designs in Cup A? |
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[Re] Inquiry for the item from 234****
Dear Qoo10 customer,
Yes Young Hearts Offical, our bra comes in a range from size A to cup C, as you are looking at the special promotion items, we do suggest is to check out our special promotion early as cup A size tend to sold out first.
You can look through our other shop listings too, we have many other A cup designs |
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| 36573168 |
Inquiry related return and exchange from wei**** |
wei******* |
2019-10-04 |
Answered |
| |
Hi seller, the bras I bought seems to be too tight for me ( back closure and adjustable straps) . Would the back closure and the adjustable straps be longer if I order 1 size bigger? If so, how do I make exchange ? Thanks. |
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[Re] Inquiry related return and exchange from wei****
Seller, how much longer must I wait to get you to reply simple question like this? |
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[Re] Inquiry related return and exchange from wei****
Dear customer, sale items are no return/refund/exchange |
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| 36532651 |
Inquiry for the item from mom**** |
mom******* |
2019-09-30 |
Answered |
| |
Hi, will there be restock for the comfy printed lace bralette in size 80B grey Color? |
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[Re] Inquiry for the item from mom****
HI, there is currently no plans for re-stock at the moment.
Thank you. |
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| 36522881 |
Inquiry for the item from chr**** |
chr******* |
2019-09-28 |
Answered |
| |
Order no. 304912142
Hi! I've received the item. According to the advertisement, this Contrast Modell is supposed to be a wireless bra, that's why I ordered this piece. But when I received it, it is a underwired bra. I do not wear underwired bra. Is it possible to exchange this for a basic wireless bra? Appreciate your reply on this matter.
Thanks. |
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[Re] Inquiry for the item from chr****
Hello! Is it no exchange allowed? Please reply. Thank you. |
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[Re] Inquiry for the item from chr****
Hi, we apolgies for the very late response.
Could we get you to head to the store for this exchange?
YOu can choose any bra from our 10.10 offer.
Offer ends on the 11th, hope this arrangement is okay with you.
If the staff reject you, please show this message and indicate it's approved by head office.
Thank you!
Best Regards,
Young Hearts E-Commerce Team |
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[Re] Inquiry for the item from chr****
Hi. I've managed to do an exchange at your store in Compass One. Thanks for the arrangement. Appreciate that. |
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[Re] Inquiry for the item from chr****
Dear Customer,
Once again, we apologize for this, thanks for being understanding. We really appreciate your kindness. |
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| 36509531 |
Inquiry for the item from all**** |
all******* |
2019-09-26 |
Unanswered |
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Hi I got sent the wrong design for the comfy lace bralette. I wanted the one with lace trim. |
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