| 29892994 |
Non-Receipt |
bub******* |
2017-12-12 |
Unanswered |
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Hi, placed order on 19-Nov, however till now have not receive my items yet.
Please kindly assist. Thank you. |
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[Re] Non-Receipt
Hi, placed order on 19-Nov, however till now have not receive my items yet.
Please kindly assist. Thank you. |
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| 29820338 |
Inquiry related delivery from eli**** |
eli******* |
2017-12-08 |
Unanswered |
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Hi!
Kindly check order number 238641388. Order status was first requested then changed to delivered but I did not receive any item at all.
Usually status will change from Requested > On Delivery > Delivered. But this order jumped from Requested > Delivered.
Kindly check where are the items I’ve ordered. Thank you. |
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[Re] Inquiry related delivery from eli****
Please advise status. There’s no tracking number in the status too. I did not receive any order but status has been changed to Delivered. |
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| 29570988 |
Inquiry related delivery from jen**** |
jen******* |
2017-11-23 |
Unanswered |
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When will i received my order ?? |
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| 29563881 |
Inquiry related cancel and refund from the**** |
the******* |
2017-11-23 |
Unanswered |
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Please advise asap why my order was been cancelled when the shipping option changed that the order is scheduled for delivery. I been waiting it for so many days and yet no reply in the message. |
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[Re] Inquiry related cancel and refund from the****
Hi , Based on our records the order was cancelled , this auto cancelled by Q10 due ,we are terribly sorry as it happened, however, we are unable to revive and process a cancel order. We truly apologize again. Once again , sorry for the inconvenience caused |
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[Re] Inquiry related cancel and refund from the****
Q10 cancelled the order automatically? For what Q10 go and cancel? Are you sure about it as it is real, I will go ask Q10 about it then. |
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[Re] Inquiry related cancel and refund from the****
Thank you for contacting Triumph Official Store. Kindly be patience and we shall get back to you as soon as possible. We sincerely apologies for the delay and any inconveniences. |
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[Re] Inquiry related cancel and refund from the****
Hello I waited very long already |
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| 29561363 |
Inquiry related cancel and refund from jan**** |
jan******* |
2017-11-23 |
Unanswered |
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Can advise why my order is cancelled.
Cancelled on 22 nov 2017 |
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| 29517444 |
Inquiry for the item from kwa**** |
kwa******* |
2017-11-20 |
Unanswered |
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Hi, does the 1 for 1 still applies?? I tried and the discount didn't appear. Kindly advise thank you |
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| 29479859 |
Inquiry related cancel and refund from tin**** |
tin******* |
2017-11-18 |
Processing |
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Please cancel this order, 236396703 as it’s supposed to be a buy one get one free deal bought on 15 Nov, but you are out of stock for the free piece (236396704) and no options given to me for replacement so it’s not the original deal given. In the first place, the option to choose should not be in the item list if it’s out of stock!
You changed the status to preparing to ship when it’s out of stock and then you sent me a refund for the delivery fee only, this is not fair as I can’t cancel and have to pay double for only one piece, which I would not want if it’s the case! So now it’s 1 piece for $69.90!
I have applied to cancel the order, please help to expedite as it’s scheduled to be sent out on 20th Nov. you have actually changed
The status is shown as ‘cancelling’, how long will it take to be cancelled then? |
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[Re] Inquiry related cancel and refund from tin****
Thank you for contacting Triumph Official Store. Kindly be patience and we shall get back to you as soon as possible. We sincerely apologies for the delay and any inconveniences. |
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| 29473309 |
item (d) padded detachable straps front closure |
skl******* |
2017-11-17 |
Answered |
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Hi
Is above item wired? Thanks. |
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[Re] item (d) padded detachable straps front closure
Hi , Please check for the design availability in the variation dropdown above the product pricing. Place the orders immediately before the stock runs out! |
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