| 34443589 |
Inquiry for the item from s3c**** |
s3c******* |
2019-01-23 |
Answered |
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Which designs in your store you have size D70? |
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[Re] Inquiry for the item from s3c****
Hello ,
currently for this listing , there is no D70. Kindly check with the other listings for the size that you want.
Thank you. |
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| 33702479 |
Inquiry from zhe**** |
ado******* |
2018-11-19 |
Answered |
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Hi, I can't apply the shop coupon for this. |
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[Re] Inquiry from zhe****
Hi, good day to you. Regards to the shop coupon right you have to call Qoo10 to check with them. We are only take care of the shipment and the orders so it is best that you call tyhem. Thank you. |
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| 32438259 |
Inquiry related delivery from yin**** |
yin******* |
2018-07-23 |
Answered |
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For order 267032745 and 267032746 where there is shortage of 1 item and another item is defective, you need to send replacement items ASAP as per your promise. Your courier already picked up defective item today. I sent many inquiry messages to you regarding your shipping schedule for replacement items but didn't get any reply. |
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[Re] Inquiry related delivery from yin****
Hi,
Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you! |
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| 32424604 |
Inquiry for the item from yin**** |
yin******* |
2018-07-22 |
Answered |
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There is an issue with this bra itself. On closer inspection and detail checking of this bra, i found out it's dented on both bra cups. Seriously I can't accept this below standard quality one. I have purchased several triumph bras both online and retail. This is the first time i received a triumph bra with dented deformed shape cups.
Pls see the attached photos. I had already complained this to customer service about this defect item. You need to resend my order with 2 items correctly in good brand new original condition without any defect. You can take back defective piece when you deliver my order.
I believe You remember last time also you sent me a defective bra with twisted strap and torn broken lace. I am sick of dealing with these things. Even though prices are cheaper online, disappointment is unbearable already. I will stop making purchases from here in the future but you need to solve this problem properly as one and last time. |
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[Re] Inquiry for the item from yin****
Hi,
Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you! |
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| 32396301 |
Inquiry for the item from she**** |
she******* |
2018-07-19 |
Answered |
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Hi Seller, do u hv stock for sloggi Fly High Padded Sports Bra
Blue (10178550M007), A75?? Just bought the A70, quite tight. Thanks. |
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[Re] Inquiry for the item from she****
Hello,
We do not have A75 for sloggi Fly High Padded Sports Bra
Blue.
Thank you . |
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| 32392922 |
Inquiry related delivery from yin**** |
yin******* |
2018-07-18 |
Answered |
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For order 267032745, I bought 2 pieces but received only 1 piece. I Did Not receive fashion wired push up bra with detachable straps creise colour C75. Inside the box is 1 piece of fashion weird push up bra creise B80 only. How come it happened like this? I trusted you and clicked on confirm delivery button before opening the box.
You need to send the shortage 1 piece to me ASAP.
Attached is screenshot of what I got inside the box.
I need your urgent reply on this. |
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[Re] Inquiry related delivery from yin****
Dear valued customer,
First, we apologize on the late response.
Secondly, after checking, you have actually purchase Fashion Wired Push Up Bra With Detachable Straps,Color:CERISE,Size:C75 (2607032745) & Fashion Wired Push Up Bra,Color:CERISE,Size:B80 (2607032746).
We apologize that you actually did not receive order no. 2607032745 and we will now create an order to ship out to you as soon as possible.
As the bra that you have receive, I believe thats the correct one as you actually selected Fashion Wired Push Up Bra,Color:CERISE,Size:B80 (2607032746).
All our orders are auto generated into the system once buyer had made the payment.
We truly apologize on the shortage of bra and we will now create one for you .
Thank you and sorry for the inconvenience caused. |
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[Re] Inquiry related delivery from yin****
Ok then but there is an issue with this bra itself. Did you guys even check items carefully before sending out? On closer inspection and detail checking of this bra, i found out it's dented on both bra cups. Seriously I can't accept this below standard quality one. I have purchased several triumph bras both online and retail. This is the first time i received a triumph bra with dented deformed shape cups.
Pls see the attached photos. I had already complained this to customer service about this defect item. You need to resend my order with 2 items correctly in good brand new original condition without any defect. You can take back defective piece when you deliver my order.
I believe you remember last time also you sent me a defective bra with twisted strap and torn broken lace. I am sick of dealing with these things. Even though prices are cheaper online, disappointment is unbearable already. Pls solve this problem properly. And I will never make a purchase from here next time. |
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[Re] Inquiry related delivery from yin****
Hi,
Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you! |
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| 32369916 |
To exchange for C75 |
ahn******* |
2018-07-16 |
Answered |
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Dear Seller,
I would like to exchange my recent purchases as the bras are not suited to me. I am sorry that I have to exchange.
The side purchased were D75 instead of C75. Can you let me know how can I exchange.
Thank you in advance and look forward to hear from you soon. |
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[Re] To exchange for C75
Hello,
Sorry to inform that items once sold/out of warehouse will not be able to do any exchanges due to hygiene purpose.
Hope you would understand. Thank you. |
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| 32369910 |
To exchange for C75 |
ahn******* |
2018-07-16 |
Answered |
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Dear Seller,
I would like to exchange my recent purchases as the bras are not suited to me. I am sorry that I have to exchange.
The side purchased were D75 instead of C75. Can you let me know how can I exchange.
Thank you in advance and look forward to hear from you soon. |
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[Re] To exchange for C75
Hello,
Sorry to inform that items once sold/out of warehouse will not be able to do any exchanges due to hygiene purpose.
Hope you would understand. Thank you.
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