| NOTICE |
Return Policy
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Seller |
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See all notices |
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14-day Return policy at a glance:
1. Unable to fit/Ordered wrong size/Change of mind
We are unable to offer an exchange or refund for these reasons.
2. Defective Item/ Wrong Item/Colour/Size Received
Once verified*, we’ll provide a full refund asap!
*Attributes such as measurement variations between 2cm-3cm as a result of mass manufacturing, loose threads, stains that make up less than 10% of item area, colour variance, due to differing monitor resolutions, and difference in prints as a result of manufacturing process will not be considered as defects.
3. Missing Item
Please let us know and we’ll get back to you shortly.
4. Returning of Intimate Wear
Unfortunately, any intimate wear, including, but not limited to socks, leggings, swimwear, bandeaus and bralettes cannot be returned.
Please note that Toki Choi reserves the right to reject/approve returns at its sole discretion.
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| 34662398 |
Inquiry for the item from xia**** |
xia******* |
2019-02-18 |
Answered |
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Hi, I’m interested in the white and black TOP. When will u restock? |
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[Re] Inquiry for the item from xia****
Dear,
We are sorry white and black color were no longer available. Do check out our other available options and we hope you find something you like! |
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| 34424392 |
Inquiry for the item from dap**** |
dap******* |
2019-01-21 |
Answered |
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Is yr free gift still available? As i hv recently bought quite alot from u but never receive any free gift at all! |
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[Re] Inquiry for the item from dap****
Dear,
Thanks for your support, we are sorry the free gift were out, since it's limited quantity, it's run out very soon.
We may offer more free gifts in the coming future.
Do follow us on Instagram(https://www.instagram.com/tokichoi_sea/) for the latest updates and promotions!
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| 34335472 |
Inquiry for the item from Ire**** |
Ire******* |
2019-01-13 |
Answered |
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Will u restock red in M size or black? |
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[Re] Inquiry for the item from Ire****
Dear~We are sorry the M size of black & red color were sold out, only size size still available, for your information. |
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| 34335471 |
Inquiry for the item from Ire**** |
Ire******* |
2019-01-13 |
Answered |
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Will u restock red in M size or black? |
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[Re] Inquiry for the item from Ire****
Dear,
We are sorry red and black was no longer available and won't be restocked anymore, plesae check other available color, thank you. |
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