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Embellished with Crystals from Swarovski® - Her Jewellery Stud Pendant
3 items sold
Item code : 607296854 COPY URL

SwarovskiEmbellished with Crystals from Swarovski® - Her Jewellery Stud Pendant


Customer who recommended this item
153 (Based on 0 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/Place of origin Singapore Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Embellished with Crystals from Swarovski® - Her Jewellery Stud Pendant
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (72)

Customer Photo Review board

Recommend Her Jewellery Stud Pendant

Very fast receipt of items! The pendant looks nice on me!

Type:Crystal white Moon | I have read and understood everything in the FAQ:Yes | Magnifier with LED light:No Thanks | Promo item: Charm Bracelet - Black:No Thanks | Silver polish cloth:1 pc(complimentary subject to availability)

+ Add this option
Sep 18, 2019
mau*** (SG )

Highly Recommend Highly recommended

Received in good condition. Thank you

Type:Aquamarine blue | I have read and understood everything in the FAQ:Yes | Magnifier with LED light:No Thanks | Promo item: Charm Bracelet - Black:No Thanks | Silver polish cloth:1 pc(complimentary subject to availability)

+ Add this option
Jun 21, 2019
yye*** (SG )

Highly Recommend Very satisfied with purchase!

This is my first time buying, bought quite a few though since they have Swarovski authentic serial code. Indeed I'm very please with my purchases, they are beautifully set! Thanks for the gift!👍

Type:Light rose | I have read and understood everything in the FAQ:Yes | Magnifier with LED light:No Thanks | Promo item: Charm Bracelet - Black:Yes(+S$10) | Silver polish cloth:1 pc(complimentary subject to availability)

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Jun 19, 2019
Jov*** (SG )

Recommend Very nice and worth for money time sale price at $6.90!!!

worth for money time sale price at $6.90!!! Cheap cheap cheap bought many items from the seller

Type:Crystal AB Moon | I have read and understood everything in the FAQ:Yes | Magnifier with LED light:No Thanks | Promo item: Charm Bracelet - Black:No Thanks | Silver polish cloth:1 pc(complimentary subject to availability)

+ Add this option
May 26, 2019
alg*** (SG )

Highly Recommend Fast delivery and lovely crystal necklace

Fast delivery and lovely crystal necklace

Type:Hyacinth orange | I have read and understood everything in the FAQ:Yes | Magnifier with LED light:No Thanks | Promo item: Charm Bracelet - Black:No Thanks | Silver polish cloth:No Thanks

+ Add this option
May 24, 2019
lyn*** (SG )

Customer Review (133)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 08, 2019 ywc*** (SG SG)
Highly Recommend Jul 02, 2019 ets*** (SG SG)
Highly Recommend Jun 26, 2019 cor*** (SG SG)
Highly Recommend Jun 20, 2019 kat*** (SG SG)
Highly Recommend Jun 08, 2019 lis*** (SG SG)
Highly Recommend May 29, 2019 ter*** (SG SG)
Highly Recommend May 29, 2019 ahy*** (SG SG)
Highly Recommend May 27, 2019 lim*** (SG SG)
Highly Recommend May 25, 2019 wui*** (SG SG)
Highly Recommend Mar 03, 2019 chn*** (SG SG)
Item Q&A(23)
No. Question & Answer Member Date Status
36237341 Inquiry for the item from foo**** foo******* 2019-08-22 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from foo****
Secret Inquiry

35736284 Inquiry for the item from 236**** kat******* 2019-06-20 Answered
  May I know when you will re-stock for Crystal AB Moon and Caring Watch? I would like to order.
Please advise. Thank you!
 

[Re] Inquiry for the item from 236****
Hi dear, all options that you are able to see in the listing are available with ready stock. Apart from those, we are uncertain about any restock at this moment. However, we will update the listing once it is available. Do keep a look out!

34540598 Inquiry for the item from kei**** kei******* 2019-02-03 Answered
  Hi,

Interested to buy as gift. However, like to know if the necklace is hypoallergy finished? Thanks!
 

[Re] Inquiry for the item from kei****
Hi dear, our jewellery are all lead and nickel free hence it is gentle even to sensitive skin. However due to lack of these chemical, they might tarnish with prolong exposure to water, sweat, alcohol (perfume etc) or even air, which cause it to oxidize. The best way to keep these jewelleries and to maintain its shine will be to wipe it down with a silver polish cloth and/or keep it seal in a zip lock bag after each use.

33631281 Inquiry related cancel and refund from tan**** tan******* 2018-11-13 Answered
  Hi. Seller, you did not complete order, why ask buyer to collectbfrom your office? Can you take some resppnsibility and fulfill the order? Don't cheat customers alright?
 

[Re] Inquiry related cancel and refund from tan****
Understand we are in contact in another chat. To avoid miscommunication and confusion, let's stick to one chat log. Sending mulitple chats might slow down the reply process. Thank you.

 

[Re] Inquiry related cancel and refund from tan****
Look, you guys do not follow through with orders and tried to shift responsibilities. This is an inquiry for all to see, and a reminder that buyers have multiple channels to address their grievances.

The fastest way to resolve was and is to fulfill orders as describe by your shop. End of story. Just 1 message needed.

 

[Re] Inquiry related cancel and refund from tan****
Understand we are in contact in another chat. To avoid miscommunication and confusion, let's stick to one chat log. Sending mulitple chats might slow down the reply process. Thank you.

33506886 Inquiry for the item from tan**** tan******* 2018-11-03 Answered
  Hi. I bought 6 of it, but only came in 3 boxes. I understand that it comes in either a pouch or a box subjected to availability. Can u send the remaining ones please?

I bought them intended as a gift but the way it is, i cant gift it in a plastic bag can i? Please send the remaining boxes required. 3 of it.
 

[Re] Inquiry for the item from tan****
Hi dear, all free gift and/or packaging that comes with the purchase is subjected to availability and changes without prior notice. Packaging will be either a pouch or a box. Nontheless if you really need boxes to go with the pendants, you may collect the boxes from our office within 7 calendar days (from today) between Mon-Fri, 10am to 6pm. Our office is located at 18 Boon Lay Way, Tradehub21, #09-107, West lift lobby, (S)609966. Thank you.

 

[Re] Inquiry for the item from tan****
Hi, there are missing certificates. Also the pacakaging is either a box or pouch which should be sent with my order. This means the items ordered is not delivered fully. Please send as this is an obligation. The items ordered are not fully sent, as such it is considered non delivery.

 

[Re] Inquiry for the item from tan****
Hi dear, allow me to clarify. You are saying you received 3 pendants in box. 3 pendats in zip lock bag only, without even a pouch? And they came without the Swarovski tags?

 

[Re] Inquiry for the item from tan****
I bought 6 pendent. 6 pendents were sent in 3 boxes, with 3 certificates. Missing pouches/boxes and certificates.

 

[Re] Inquiry for the item from tan****
Hi dear, we did a thorough checked. All items sent out wil be in either a box or pouch, with the authentication tag. Nonethless, out of goodwill, you may collect the additional 3 box/pouch and 3 tags from our office. Please drop by our office within 7 calendar days (from today) between Mon-Fri, 10am to 6pm. Our office is located at 18 Boon Lay Way, Tradehub21, #09-107, West lift lobby, (S)609966. Thank you.

 

[Re] Inquiry for the item from tan****
I ordered 3 pairs. 6 in total. Ur staff simply put 2 pendent into one box and affixed 1 certificate per box

The order was not complete. Please send or i will have to pit up a case with qoo10 for not fulfilling order.

I repeat, i paid for the products and shipping. Send all the items as described.

 

[Re] Inquiry for the item from tan****
Hi dear, calm down. Sure, in case you are unable to drop by, we can mail you the remaining pouch and tags. However we notice you have submitted a non-receipt claim. If you would like to have the pouch and tags, kindly cancel the claim. Because we can only either do a refund or a re-send but not both concurrently. Hope for your kind understanding. Thank you.

 

[Re] Inquiry for the item from tan****
Send the items then i can retract the claim. Right now, the order is not filfilled and it is only right that i submit the claim that i have not recieve all items. 3 certificates, 3boxes or pouch to complete the claim.

I suggest that the shop fulfill all orders as described and follow up properly to prevent any escalation or future incidents from happening.

I am calm.

 

[Re] Inquiry for the item from tan****
Hi Wei Hong, first of all, we are sorry for the overlook. Please be assured that we are trying our best to resolve the issue for you right now. We can mail you the remaining 3 x pouch and 3 x tags however with the non-receipt claim in place, Qoo10 might be refunding you the amount while concurrently the 3 x pouch and 3 x tags are on their way to you. While we understand your frustration, we hope to seek your kind understanding that we are unable to do any re-send while a claim is in place. We appreciate your kind assistance to cancel the claim for now. With that, we will mail the 3 x pouch and 3 x tags out to you immediately. The re-mail parcel is already ready (you may refer to image attached). In case you did not receive the 3 x pouch and 3 x tags, you can always file the claim again.

 

[Re] Inquiry for the item from tan****
Instruction from qoo10 was to wait for ur items and get back to them after 3days.

Should i retract the claim, qoo10 will only allow it if the issue has been resolved, which is not. Then, if i dont receive from u, i will be truly cheated. Send the items and i will retract the claim.

Since i have not received the items after so long, i will put up a second round of incomplete receipt claim. This time, it is evident that the items are withheld deliberately by seller.

I am sure i should follow qoo10's instructions. I filed a incomplete receipt claim and not a non-receipt claim. Either qoo10 is mixed up in their processes or the seller is trying to cheat.

I will only retract the claim when i have recieved all items which should be fulfilled in the first place. Not this hide and seek and trying to trick the buyer into resolving when nothing was done.

 

[Re] Inquiry for the item from tan****
Hi Wei Hong, we understand your frustration however we truly appreciate if you can refrain from using words that are unjustificable and uncalled for. We assure you that you will be getting what you deserved and there is no room for cheats. With this mentioned, we will be mailing out the 3 x pouch and 3 x tags (image attached). Meanwhile we will be submitting this case to Qoo10 as well to update them on the follow up actions we have taken on our end for this claim put up. Rest assure the processes will be well taken care of by us and Qoo10. Thank you.

32772775 Inquiry for the item from cxz**** cxz******* 2018-08-27 Answered
  Hi, will y'all be restocking AB moon soon?
 

[Re] Inquiry for the item from cxz****
Hi dear, we are uncertain about the restock at this moment. However, we will update the listing once it is available. Do keep a look out!

32644537 Inquiry for the item from yin**** yin******* 2018-08-13 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from yin****
Secret Inquiry

32641365 Inquiry for the item from pop**** pop******* 2018-08-13 Answered
  Hi. Which design has the crystal stone appear bigger? Is it the crystal white or crystal white moon?
 

[Re] Inquiry for the item from pop****
Hi dear, different person might have different perspective. The crystal used for Crystal White and Crystal White Moon is actually same size (7.0mm x 6.0mm) however in my opinion, Crystal White appears slightly bigger because its case is thinner.

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