Item code : 627549493 COPY URL

MelissaMelissa Official Store Melissa Women Ulitsa

  • Price
    S$49.00
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
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    • -----------------------------------------------------------
    • Arab Emirates
    • Australia
    • Canada
    • China
    • Germany
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • New Zealand
    • India
    • Italy
    • Thailand
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateOverseas

    Qprime - S$6.99

  • Item Type
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    • Sold Out
    • Sold Out
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    ∙ Size
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  • Add to Cart [Buy]

Customer who recommended this item
22
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Manufacturer/Place of origin BRAZIL Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.(=)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (13)

Customer Photo Review board
Jan 10, 2020
amy*** (SG )
Jan 02, 2020
uil*** (SG )

Highly Recommend Repeated purchased.

Speedy delivery, repeated purchased. Thanks seller.

Color:Blue | Size:US5(-S$5) | If Item is out of stock:Cancel and Refund

+ Add this option
Dec 30, 2019
ann*** (SG )
Dec 21, 2019
the*** (SG )

Highly Recommend lovely shoe...................

Received in good condition ....lovely !

Color:Pink1 | Size:US8(-S$5) | If Item is out of stock:Cancel and Refund

+ Add this option
Dec 20, 2019
ngk*** (SG )

Customer Review (10)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 05, 2020 aud*** (SG SG)
Highly Recommend Dec 28, 2019 ter*** (SG SG)
Recommend Dec 23, 2019 sch*** (SG SG)
Highly Recommend Dec 18, 2019 shy*** (SG SG)
Recommend Dec 16, 2019 ac1*** (SG SG)
Highly Recommend Dec 14, 2019 hop*** (SG SG)
Highly Recommend Dec 12, 2019 fan*** (SG SG)
Highly Recommend Dec 05, 2019 qui*** (SG SG)
Highly Recommend Nov 30, 2019 mxm*** (SG SG)
Highly Recommend Mar 26, 2019 mei*** (SG SG)
Item Q&A(4)
No. Question & Answer Member Date Status
37360993 Inquiry related return and exchange from eng**** eng******* 2020-01-09 Answered
  Qoo10 just called me to inform that I HAVE TO BEAR THE SHIPPING FEE of QExpress pick up for the shoe which I requested for Exchange! It is not charged or informed before request?! I have requested to Exchange and have waited patiently for the Exchange for over 2 weeks! Today I just got a call from Qoo10 to pay for the shipping fee!? If the shipping fee was required to be paid by customer, shouldn't it be charged BEFORE request and NOT AFTER the pickup??? Why do I have to receive a surprise call from Qoo10 AFTER the item was already picked up and they will still charge it to me?! If the fee was not informed in the first place, shouldn't the merchant bear the cost or waive it off? Shipping fee of this return pickup is $4.50, not a big fee, but I am VERY DISAPPOINTED in both Qoo10 and Melissa for the shady process! Why the fee wasn't informed before the Exchange request? As a regular online shopper, this my first bad transaction! Unacceptable!
 

[Re] Inquiry related return and exchange from eng****
Dear Buyer, We apologize for the gap in the communication. We will check with the logistics team and get back to you with an detail update regarding the shipping fee. Thank you

 

[Re] Inquiry related return and exchange from eng****
I will expect the answer tomorrow for this matter. I believe you are aware from our conversation that I have been waiting patiently for this Exchange process over 3 weeks without making any fuss as I understand it was due to a chain of holidays, and I was so looking forward to receive the exchanged goods so I have a new pair of shoes this CNY. This unbelievable huge gap of miscommunication, and how shady Qoo10 attempt to assasinate with that tiny fee, is very disturbing! This is not how I like my new year to be. Makes me wonder how many victims fell into such trap and Qoo10 got away with it!

 

[Re] Inquiry related return and exchange from eng****
Dear Buyer, We checked with the market place Q10 they have told that the charges are made based on the reason that the buyer selected during the return file claim. We are not sure on the option that you selected during claim.If you have selected change of mind/other option it needs to beared by the buyers. For any further inquires kindly contact q10 market place.

 

[Re] Inquiry related return and exchange from eng****
As PM-ed last Friday, provide the total shipping cost (back and forth) for this Exchange request. If the total cost is acceptable, please inform how to pay for the Exchange fee. Once I have paid the shipping fee, we can let this matter rest if you can expedite delivery so I can get the Exchange item before CNY.

 

[Re] Inquiry related return and exchange from eng****
Dear Buyer, We have processed the exchange request. Will update once we get an update from the market place Qoo10.Thank you for your support.

 

[Re] Inquiry related return and exchange from eng****
Q10 informed they are waiting for Seller Ship Charge, see attached conversation. Could you check and inform Q10?

 

[Re] Inquiry related return and exchange from eng****
Please response to my PM

 

[Re] Inquiry related return and exchange from eng****
Dear Buyer, You need not pay anything regarding the shipping based on the tracking we see that the product is delivered to you. Thank you for support and understanding

 

[Re] Inquiry related return and exchange from eng****
Received. Noted there is no need to pay for shipping. Exchange confirmed.

 

[Re] Inquiry related return and exchange from eng****
Thank you for the confirmation.

37166917 Inquiry for the item from jen**** jen******* 2019-12-13 Answered
  Any restock for black?
 

[Re] Inquiry for the item from jen****
Dear Buyer, We are not sure about restocking of the product. You can add to wish list you will notified once it comes back to stock.Thank you

 

[Re] Inquiry for the item from jen****
Thanks

 

[Re] Inquiry for the item from jen****
You are welcome

37161508 Inquiry for the item from mic**** mic******* 2019-12-13 Answered
  US13, is what CM,
Aldo I wearing size 10, is US13 fits me?
 

[Re] Inquiry for the item from mic****
Dear Buyer, We dont have prdoucts for size 13. US 10 is 26.5 cm you can measure your feet to see if the size matches based on the size chart.Thank you

 

[Re] Inquiry for the item from mic****
You do have us 13
I want to know what is the CM of us 13 not us 10

 

[Re] Inquiry for the item from mic****
Dear Buyer, We dont have products for US13. Thank you

36884831 Inquiry for the item from blu**** blu******* 2019-11-11 Answered
  Hi do you have green or black in US 9 ?
 

[Re] Inquiry for the item from blu****
Dear Buyer, We do not have the black color for the size US 9. We will inform you once back in store shelf. Regards

 

[Re] Inquiry for the item from blu****
Noted thanks

 

[RE] Inquiry for the item from blu****
You are most welcome.